Rirofeed vs Senja
Rirofeed vs Senja: testimonials, or the whole feedback loop?
Senja is a focused, well-loved testimonial tool. Rirofeed collects testimonials and Walls of Love too, but also runs your NPS and CSAT surveys and sends every response to your CRM.
The short version
If testimonials are all you need, and especially video testimonials, Senja is a strong choice. If you also want to measure how customers feel with NPS and CSAT, and ask the happiest ones for a testimonial in the same flow, Rirofeed covers both in one app and one bill.
Side by side
Rirofeed and Senja compared.
Senja details are from Senja’s pricing page, checked on . Prices in USD.
| Rirofeed | Senja | |
|---|---|---|
| Built for | Feedback surveys and testimonials | Testimonials and social proof |
| Free plan | 5 forms, 100 responses a month | 15 testimonials |
| Entry paid plan | Starter $29 a month: 20 forms, 2,000 responses, 5 seats | Starter $29 a month: unlimited testimonials, 3 forms, 1 project, 2 seats |
| Text testimonials and Wall of Love | ✓ | ✓ |
| Video testimonials | – | ✓ |
| Import existing reviews | LinkedIn, G2, email and more | Many review sites and platforms |
| NPS and CSAT surveys | ✓ | Not on the pricing page |
| CRM | HubSpot, Salesforce, Dynamics 365, Zoho CRM, RiroCRM | Not listed on the pricing page (Stripe customer sync; own CRM on Business, coming soon) |
| Zapier, webhooks, API | Every plan | Starter and up |
Testimonials are the whole job
- Video testimonials matter to you
- You want to import from a long list of review sites
- You don’t need NPS or CSAT surveys
You want the whole loop
- NPS and CSAT surveys, with testimonials asked of happy customers
- Every response logged on the contact in your CRM
- Alerts for unhappy customers in Slack or as RiroCRM tickets
- One app instead of a survey tool plus a testimonial tool
Does Rirofeed support video testimonials?
Not yet. Rirofeed collects text testimonials with a name, role, company, star rating and photo. If video is essential, Senja supports it.
Does Senja do NPS surveys?
Senja’s pricing page doesn’t list NPS or CSAT surveys. Rirofeed includes both on every plan.
Which is better for a small team?
If you only collect testimonials, either works. If you also run NPS or CSAT, Rirofeed saves you a second tool.
Find out how customers really feel.
Start free with ready-made NPS, CSAT and testimonial forms. Upgrade when you’re ready.